Changing and cancelling
Everything on this page happens on the Premium page of your dashboard (switch the top selector from a server to your account) or on the Premium page of flavibot.xyz.
Taking premium off a server
Two ways, same result:
/premium removein that server. Only the person who activated it can do this; anyone else is told who did, and asked to take it up with them.- The Remove button next to the server in the Your Premium Servers table on your Premium page. The confirmation is blunt on purpose: the server loses every premium feature immediately.
The slot is free again straight away, so this is also how you move premium from one server to another.
Changing plan
Pick the plan you want on the Premium page of the site. If you already have a Stripe subscription, it is modified in place rather than started again; a Tebex subscription cannot be changed in place, so picking a plan there starts a new subscription and the old one has to be cancelled on Tebex.
- Upgrading charges the prorated difference right away, and the new plan only takes effect once that payment goes through. A declined card leaves you on your current plan.
- Downgrading applies straight away, with no charge that day. The unused time on the old plan becomes a credit on your next invoice. Nothing goes back to the card; the payment provider does not refund a downgrade.
- Switching monthly to yearly is charged like an upgrade. Going the other way is a credit, like a downgrade. Either way the renewal date is reset so it reflects the new period.
- If the new plan cannot keep an extra you bought, you are told how many extras will be removed and asked to confirm before anything changes.
Downgrading below the slot count you are using does not pick servers for you. Sort out which servers you want to keep before you drop a plan.
When a payment fails
A renewal that fails puts your subscription into payment recovery. You will see a banner on every dashboard page, a card on the Premium page, and you get a direct message with a button that takes you straight to the payment.
While that lasts, plan changes and extras are blocked: Settle your pending payment before changing your plan. Pay the open invoice or update your payment method, and everything unblocks. Ignore it and the subscription is eventually cancelled by the provider.
Cancelling
Use the Manage button on your Premium page. Where it takes you depends on where you bought:
| Bought through | Manage takes you to |
|---|---|
| Stripe | Stripe's billing portal, where you cancel and manage your payment method |
| Tebex | Tebex's recurring payments page |
After you cancel, the subscription shows as ending and everything keeps working until the end of the period you already paid for. There is no partial month.
A subscription that arrived through Discord itself, or one granted by the team, shows in the table with its own provider and no Manage button. Ask on the support server if you need one of those changed.
Refunds are handled by hand: if something is wrong, contact the team on the support server within 14 days of the purchase.
What happens when it ends
When your last active subscription ends:
- Every server you had activated stops being premium, and the entries disappear
from your list. Subscribing again means running
/premium activateagain. - Premium-only behaviour stops. 24/7 mode no longer holds the voice connection, and the locked cards go back to being locked.
- A Server Bot Profile is reset: the nickname, avatar and banner set for that server are removed from Discord and the profile is deleted.
- Custom bots you are no longer entitled to are switched off, most recently created first, and disconnected from Discord.
What you configured is not wiped. Autoresponders, panels, templates and levels settings stay where they are; you simply cannot go on adding beyond the free caps until you subscribe again.
